Privacy Policy

We collect information necessary to provide our payment and currency exchange services, including personal identification details, business information, transaction data, and technical information from your interactions with our platform. This includes data you provide directly during account registration, KYC verification, and transaction processing, as well as information collected automatically through cookies, log files, and analytics tools. We only collect data that is essential for service delivery, compliance, and platform security.

Your data is used primarily to process payments, facilitate currency exchanges, ensure regulatory compliance, and provide customer support. We use your information to verify your identity, prevent fraud, comply with anti-money laundering regulations, improve our services, and communicate important updates about your account. We may also use aggregated, anonymized data for analytics and business intelligence purposes to enhance our platform's performance and user experience.

We store your data securely using industry-standard encryption and security measures across geographically distributed data centers. Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Financial transaction data may be retained for extended periods to comply with regulatory requirements. We implement regular data purging procedures to remove unnecessary information.

You have the right to access, correct, update, or delete your personal information stored on our platform. You may also request data portability, restrict processing, or object to certain uses of your data where permitted by law. To exercise these rights, please contact our privacy team using the information provided below. We will respond to your requests within the timeframes required by applicable privacy laws and may need to verify your identity before processing requests.

We work with trusted third-party service providers to deliver our payment services, including banking partners, compliance providers, and technology vendors. These partners may have access to your data only to the extent necessary to perform their services and are contractually bound to maintain confidentiality and security standards consistent with this policy. We carefully vet all third-party providers and ensure they meet our strict data protection requirements.

We implement comprehensive security measures including encryption, access controls, regular security audits, and employee training to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security program includes 24/7 monitoring, incident response procedures, and regular penetration testing. We maintain certifications including PCI DSS Level 1, ISO 27001, and SOC 2 Type II to demonstrate our commitment to data security.

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information from our systems. Parents or guardians who believe their child has provided personal information to us should contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When we make material changes, we will notify you through email, platform notifications, or by posting a prominent notice on our website. Your continued use of our services after any changes indicates your acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your privacy.